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Reports
NCA Manager
SLA & Timeliness
Find due-soon and overdue cases for action.
Timeliness bucket
All
Overdue
Due soon (<= 7 days)
Demo: buckets are mocked for prototype.
Destination
All
NCA
CAD
NTRC
NURC
SLBS
Assigned
All
Case Officer A
Case Officer B
Unassigned
Use this report for weekly performance review and escalation targeting.
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Case
Business
Destination
Status
Priority
Assigned
Due
Days
Manager Name
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